


Registration Information
Pre-Conference - April 15: $50/person
Pre & Full Conference - April 15-17: $400/person
Full Conference Registration - April 16 & 17: $350/person
Day One Only - April 16: $275/person
Day Two Only - April 17: $175/person
Hotel Reservations
Conference Venue:
Niagara Falls Convention Center
101 Old Falls St, Niagara Falls, NY 14303, US
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Hotel Accommodations:
Sheraton Niagara Falls
300 3rd Street, Niagara Falls, NY 14303, US
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Blocks of rooms have been set aside at a discounted rate for conference participants. Click the button below to make your reservations today!
Discounts Available for Groups
For 10 or More Registrations:
The Coalition is pleased to offer the following discounts to same organization paid registrants. If your organization is sending over 10 registrants, please complete the form linked here to register a group: https://www.surveymonkey.com/r/CFL8TWY
All group registrations MUST be paid for prior to the conference.
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REGISTRATION DISCOUNTS
10-15 Participants: One Complimentary Registration
16-25 Participants: Two Complimentary Registrations
26-39 Participants: Three Complimentary Registrations
40+ Participants: Four Complimentary Registrations per forty
Full Conference Agenda at a Glance
Click Here to View Wednesday, April 15 Pre-Conference Full Schedule
Click Here to View Thursday, April 16 Full Schedule
Click Here to View Friday, April 17 Full Schedule
This conference is pending approval to provide CASAC, SW & LMHC CE hours.
The Association for Mental Health and Wellness is recognized by the New York State Education Department’s State Board for Social Work as an approved provider of continuing education for licensed social workers (Provider #SW-0156). The Association for Mental Health and Wellness is recognized by the New York State Education Department’s State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors (Provider #MHC-0014), licensed marriage and family therapists (Provider #MFT-0010), and licensed creative arts therapists. (Provider #CAT-0004).
Thursday, April 16
7:30am – 8:45am
Registration & Coffee with Vendors (Breakfast is on your own.)
8:45am – 9:00am
Welcome & Annual Meeting of the Corporation
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9:00am – 9:45am
Keynote Presentation
The EQ Advantage: Lead, Retain, and Refuel Your Team
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Tracy Solarek, MBA, ACC, NYSWBE, Founder & Chief Inspirer, Emotional Intelligence Expert and ICF-Credentialed Coach with Optymum Potential
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9:45am – 10:00am
Break with Vendors
10:00am – 11:15am
Concurrent Sessions
1. Pause, Breathe, Reset: Sustaining Wellness While Serving Others
2. NYS Assisted Outpatient Treatment: AOT 101
3. Safety First: Practices from the Field
4. Inclusion or Participation: Centering Employee Voice
5. CORE Services to Support Complex Cases: How to Make Connections
6. Effective Time Management in Care Coordination
7. Children's Care Management: Current State & Future Needs
8. Driving Enhanced Health Outcomes with Embedded CHWs & High-Touch Navigation
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11:30am – 12:45pm
Concurrent Sessions
1. From Spreadsheets to Solutions: Turning Care Management Into a Tool, Not a Burden
2. Compassion Fatigue and Burn Out – The Cost of Caring
3. Work as Recovery: What Care Managers Need to Know about Employment​
4. Mental Health Outpatient Treatment And Rehabilitative Services (MHOTRS) Regulatory Changes – New Service Flexibilities and Requirements
5. Bridging the Gaps: Using Social Care Networks to Strengthen Whole-Person Car
6. Paws, Purpose, and Prevention: Integrating Animal-Assisted Interventions into Whole-Person Care
7. Strengthening Supervisory Skills
8. Triage and Collaboration in Care Management Programs
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12:45pm – 1:30pm
Lunch and Learn & Dessert with Vendors
1:30pm – 2:45pm
Concurrent Sessions
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1. Health Home Plus (HH+) for High Need Adults living with Serious Mental Illness
2. Comprehensive Care Management Checklist for Structured Care Management Engagement
3. From Overload to Impact: Shared Leadership that Works!
4. Making Hidden Data Measurable: Feature Creation in Care Management
5. REACHing for Excellence: Collaboration, Cultural Infusion, and Trauma Informed Care for the LGBTQ+ Population
6. Workforce Initiatives and Training Development
7. Reintegration Residential Programs: The Missing Link in Whole-Person Recovery
8. How Services and Supports Mask Accurately Assessing the Needs and Strengths of Children and their Families
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3:00pm – 4:15pm
Concurrent Sessions
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1. Integrated Care and Care Management
2. Critical Time Intervention (CTI): Sharing Experiences, Implementation and Lessons Learned
3. AOT and Enhanced Voluntary Agreements – 2025 Budget Update
4. Boundaries in the Helping Profession
5. The EQ Thermostat: Setting the Temperature for Retention and Impact
6. Using Data in PSYCKES to Support Care Coordination and Integrated Care
7. Soul Care: Moving Beyond Self-Care Toward Sustainable Renewal
8. It Is What It Is: Breaking the Barriers of stigma -Boundaries and Self-Care
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Dinner is on your own.
Friday, April 17
(Breakfast is included with your hotel stay if your reservations were made through the Care Management Reservation Portal)
8:00am – 9:15am
General Session: Integrated Care Coordination in New York's Behavioral Health System
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9:15 - 9:30am
Break
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9:30am – 10:40am
Concurrent Sessions
1. Critical Time Intervention (CTI): Opportunities and Lessons Learned from Hospital-Based and Community-Based Lens
2. The EQ Listen: Radical Presence for Maximum Impact
​3. Embedding Care Management in Behavioral Health Settings
4. Partnering to Increase Collaboration with Families
5. Patient in Focus: A Comprehensive Transition Snapshot​
6. Understanding Certified Community Behavioral Health Clinics (CCBHC) and its Role in the Community and with Care Management
7. Health Homes: DOH Priorities for SFY2027
8. Systems Literacy: Children's Mental Health System
10:40 - 10:50am
Break
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10:50am – 12:00pm
Concurrent Sessions
1. Compliance, Quality, and Risk: CMA and HHSC Roles
2. Health Homes: Descriptive and Performance Data
3. Beyond Translation: Building Cultural Bridges in Health Home Practice and the Workplace
4. Trauma Informed Care and Leadership
5. Implementing Team Building that Supports Staff Retention and Enhanced Comprehensive Care Management
6. The Continued Eligibility for Services Tool: Data analysis, lessons learned, and benefits after two years of implementation
12:00 - 12:10pm
Stretch Break
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12:10 – 1:20pm
Concurrent Sessions
1. ​Navigating the NYS Office of Mental Health Housing Continuum
2. Best Practices for Preventing Abuse and Neglect
3. Combatting Compassion Fatigue: Using Meditation and Yoga to Improve Resiliency
4. The SWAP: A Tool for Building Cohesive Teams
5. Training and Development in Hybrid Environment
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1:20pm
Boxed Lunches Available & Adjournment
Sponsor & Vendor Opportunities
Care managers and care coordinators from community behavioral health and substance use agencies, health homes, hospitals and clinics will have the opportunity to better understand the future role of care management, the need for person-centered care coordination, how to work within the managed care environment and the outcomes needed to promote recovery.
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This is an invaluable networking opportunity to meet with care managers, care coordinators, middle management, senior supervisors and executives from provider agencies for care management services. It is also a great opportunity to market your products and services to the behavioral health and substance use field.
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Vendors will be located in the main convention room.
Table top space includes a 6’ skirted table and two chairs.
EXHIBIT DATES & HOURS:
Set-Up: Thursday, April 16 at 7:30am
Show Begins: 8:00am
Breakdown: Thursday, April 16 at 4:00pm
Vendors cannot break down during the sessions.
AV NEEDS:
Please note that if you need electrical current for your table top display, you must contact the Niagara Falls Convention Center directly.
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Click the Learn More button below to see what's included in each sponsorship level.
The Association for Mental Health and Wellness is recognized by the New York State Education Department’s State Board for Social Work as an approved provider of continuing education for licensed social workers (Provider #SW-0156). The Association for Mental Health and Wellness is recognized by the New York State Education Department’s State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors (Provider #MHC-0014), licensed marriage and family therapists (Provider #MFT-0010), and licensed creative arts therapists. (Provider #CAT-0004).