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We Need Your Support to Continue Our Advocacy & Operations....

The NYS Care Management Coalition is funded through its conference fees; we have never charged a membership fee which has allowed anyone interested in the behavioral health care management community to receive our services.

Although our registration for our annual conference is significant, it will not be at the level needed to support our operations. Over the past few years, conference and operational expenses have increased. To remain viable and sustainable, the Coalition needs sponsorships to help support its mission, advocacy activities and training.

Therefore, we are seeking your help. Please consider a sponsorship to help us continue our quality services and efforts. Click the button below to learn more!

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Registration, Hotels & Agenda

We're Going Back to Lake Placid! Join Us in May!

Join your colleagues from across the state on May 2 & 3, 2024 at the Conference Center in beautiful Lake Placid, NY for the 2024 NYS Care Management Coalition Annual Training Conference.

Each year, this conference provides space to share ideas, learn best practices and enhance care coordination to best provide quality services for the adults, children and families we serve! It is essential for us to re-connect as a community to support one another and to meet the many challenges, demands and opportunities of care coordination.

The NYS Care Management Coalition strives to provide state-of-the-art educational programming, data/information and networking opportunities on best practices in care coordination for professionals in the behavioral health and substance use disorder community.

Hotel Reservations

Conference Venue: 
The Conference Center at Lake Placid
2634 Main St, Lake Placid, NY 12946

Blocks of rooms have been set aside at a discounted rate for conference participants at the following hotels near the conference venue:

Grand Adirondack Hotel

2520 Main St, Lake Placid, NY 12946

Crowne Plaza

101 Olympic Dr, Lake Placid, NY 12946

Click the button below to make overnight reservations for this event! Please note that overnight reservations do not include registration for the conference so make sure to also do that using the Register button.

Discounts Available for Group Registrations

For 10 or More Registrations: 
The Coalition is pleased to offer the following discounts to same organization paid registrants. If your organization is sending over 10 registrants, please complete the form linked here to register a group: 


All group registrations MUST be paid for prior to the conference. 


10-15 Participants: One Complimentary Registration

16-25 Participants: Two Complimentary Registrations
26-39 Participants: Three Complimentary Registrations

40+ Participants:  Four Complimentary Registrations per forty

Agenda at a Glance

Click Here to View Thursday, May 2 Full Schedule

Click Here to View Friday, May 3 Full Schedule

This conference is pending approval to provide CASAC, SW & LMHC CE hours.

The Association for Mental Health and Wellness is recognized by the New York State Education Department’s State Board for Social Work as an approved provider of continuing education for licensed social workers (Provider #SW-0156). The Association for Mental Health and Wellness is recognized by the New York State Education Department’s State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors (Provider #MHC-0014), licensed marriage and family therapists (Provider #MFT-0010), and licensed creative arts therapists. (Provider #CAT-0004).

Thursday, May 2

7:30am – 8:45am

Registration & Coffee with Vendors (Breakfast is on your own.)


8:45am – 9:00am

Welcome & Annual Meeting of the Corporation

9:00am – 9:45am 

Keynote Presentation

9:45am – 10:00am 

Break with Vendors


10:00am – 11:15am

Concurrent Sessions


1. Elevate Your Impact: A Blueprint for Becoming a Thought Leader

2. Medically Fragile Children & Health Homes

3. Psychiatric Rehabilitation Services: What Care Coordinators Need to Know About Psychiatric Rehabilitation Services in the Mental Health Service Continuum 

4. The Power of Language

5. Outreach and Engagement on the Doorstep and in the Jail

6. Understanding Care Management in MLTC and MAP


11:30am – 12:45pm  

Concurrent Sessions


1. Care Management Opportunities in the Evolving Landscape​

2. NYS Assisted Outpatient Treatment (AOT): A Systemic Overview and Engagement Considerations for Care Coordination

3. Effective Time Management in Care Coordination

4. Doing It the JEDI Way

5. Stories from the Real World: How Data and Technology Collaborate to Drive Person-Centered Outcomes

12:45pm – 1:30pm

Lunch and Learn & Dessert with Vendors


1:30pm – 2:45pm

Concurrent Sessions

1. We're In This Together Now: How DEIB Strengthens Service Provision in Care Management

2. Care Management Life Raft: Managing and Balancing Caseloads 

3. Looking at the CANS 2.0 Through a Trauma Informed Lens

4. Navigating Oral Health with Medicaid

5. I-CONECT - Working with Specialty CMA's/Health Home Plus: Year 2

6. Supporting Individuals Experiencing a Critical Transition in Care

3:00pm – 3:15pm

Break with Vendors


3:15pm – 4:30pm

Concurrent Sessions

1. NYS OMH Housing Programs 

2. Building Morale, Staff Retention, and the Onboarding Process

3. Behavioral Health Rapid Transitions 

4. Building Resiliency in Children's Health Home

5. I-CONECT Practical Spaces: Self Care and Using Our P.O.W.E.R. (Power of Words, Expression & Reflection)

6. Safety in the Community

Dinner is on your own.

Friday, May 3

(Breakfast is included with your hotel stay if your reservations were made through the Care Management Reservation Portal)


8:30am – 10:00am

General Session: Integrated Care Coordination in New York's Behavioral Health System

10:15am – 11:30am

Concurrent Sessions


1. NYS Waiver Transition: FMS 

2. Health Home Plus (HH+) for High Need Adults Living with Serious Mental Illness 

3. Certified Community Behavioral Health Clinics (CCBHCs) and Integrated Health

4. Evidence-Based Health Home Care Management Through Data Integration

5. Strengthening Supervisory Skills to Best Support Staff with Work Life Balance

​6. Recognize, Respond, Refer:  Steps for best practices in Suicide Prevention

11:45am – 1:00pm  

Concurrent Sessions


1. Promoting Safety in the Field

2. Health Homes: Descriptive and Performance Data

3. Culturally Competent Practices for Refugee Care Management Services

4. TBA

5. Value Based Transitional Care Management



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